Privacy Policy

1. Introduction

Engram.ai ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and application (the "Service").

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, and password when you register.
• User Content: Achievement data, voice notes, text entries, and other content you upload.
• Communications: Information you provide when contacting support or providing feedback.

We also automatically collect certain information when you use the Service, including:

• Usage Data: Information about how you interact with the Service, such as features used and time spent.
• Device Information: IP address, browser type, device type, and operating system.
• Cookies: We use cookies and similar tracking technologies to enhance your experience.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service.
• Process your transactions and manage your account.
• Send you technical notices, updates, security alerts, and administrative messages.
• Respond to your comments, questions, and customer service requests.
• Analyze usage trends and improve user experience.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors who assist us in providing the Service (e.g., hosting, analytics, payment processing).
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. AI Processing

Engram.ai uses Artificial Intelligence (AI) technologies to process User Content (such as voice notes and text) to extract insights and structured data. Your data is processed securely and is used solely to provide the Service's features to you. We do not use your private User Content to train public AI models without your explicit consent.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, such as the right to access, correct, delete, or restrict the processing of your data. To exercise these rights, please contact us.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@engram.ai.